Shipping policy
Shipping & Delivery Policy:
At STAR H JEWELRY, we are committed to delivering your chosen pieces of exquisite jewelry to you in perfect condition and in a timely manner. Below is our shipping and delivery policy to ensure a smooth transaction:
Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes: STAR H JEWELRY is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages: STAR H JEWELRY is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy: We currently ship worldwide. Shipping charges for international orders are calculated at checkout based on your location and the weight of your order.
Returns Policy: Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
We value your trust and strive to provide you with a seamless shopping experience. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.
Feel free to modify any part of this policy to better fit your company's procedures and policies.